Data Backups


Backup procedures to ensure
successful data restoration

Through routine, frequent testing of the full backup and recovery process for all backup technologies in play, our team ensures that your backups are existent and recoverable when data disaster rears its gruesome head. Issues are fixed before data gremlins such as hard drive failures, natural disasters, or ransomware delete IP and PPI data hoards.

Avoid regulatory investigations, potential
litigation and lost business through brand damage

Our team ensures that a complete restoration of every last file to a clean system is performed. Frequent tests and test results made sure that the technologies and procedures in question backed information up successfully, restored it successfully, and that the backup targeted and captured all the data that should be backed up.

Considerations for Developing Backup and Restore Procedures


Delegation of Tasks

It is critical that reliable personnel perform your backup and restore operations.


Time-Sensitive Backup Questions

In addition to determining when and how often backups take place, it is important to know how long it takes to retrieve backup media and perform a restore.


In the Event of a Backup Problem

If backup fails due to hardware problems, is standby hardware on-site or available on loan from your vendor? Availability of hardware and software technical support has to be considered carefully.


Security Considerations

The security of your backup operations, as well as the security of the storage location, is of paramount importance.


Policy Considerations

Developing a backup-and-restore process and deciding what to back up requires that you either set or comply with company policy.


Technical Considerations

Determine how your backups are performed and the process in place for dealing with unforeseen occurrences during a backup or restore.


Testing Backup-and-Restore Procedures

Develop backup-and-restore strategies with appropriate resources and personnel, and then test them. A good plan ensures fast recovery of lost data.


Documenting Backup-and-Restore Procedures

Keeping accurate backup records such as media labels, catalogs and online log files and log books etc is essential to finding missing information quickly.


Conducting Verify Operations

Perform a verify operation after every backup and after every file recovery.

Critical Capabilities for Enterprise Endpoint Backup

Client Diversity

Measures the degree of diversity in PC OS platforms, the timeliness to support the new version of the key PC OS platforms and, to a lesser degree, the capability to back up user files created directly in the cloud, such as Google Drive.

PC Migration

PC migration has become very useful to help reduce user downtime and increase user productivity. This capability measures the ability to migrate the entire PC content to a new device, including system and personal settings.

Mobile Device Support

Measures the mobile app's functions to access and download backup files, as well as to back up data generated by mobile apps such as camera and contacts. It also measures the ability to avoid backup traffic on cellular networks and the ability to support EFSS.


Evaluates the techniques to boost backup and restore performance, such as backup methods, deduplication and local cache, as well as network, disk I/O and CPU throttling.

Backup Frequency

This function, also known as recovery point objective (RPO), measures how a data loss window can be reduced by more frequent backup, especially for the mobile workforce.


Measures the size of the deployments in the real world, such as the largest deployment in production and the references' deployment sizes, as well as any limitations for file size and count.


Evaluates functions such as cloud security, encryption and industry standards certification, access control methods, and remote wipe/remote tracking.

User/Administrator Experience

Examines end-user experiences such as self-service restore and administrative functions such as delegation, updates, monitoring/reporting and user interface ease of use.

Public Cloud Integration

Evaluates the product's integration with public cloud, supported by evidence of overall endpoint backup business generated via cloud services and the breadth of the geographic coverage in terms of data center locations used by a single-service provider.

Resiliency and Storage Efficiency

Measures the infrastructure functions significant to on-premises deployments, including server/storage high availability, data integrity checks and storage efficiency techniques.

Data Governance

Examines functions that allow organizations to manage data governance such as full-text search, in-place legal hold, audit trail, and integration capabilities with e-discovery tools.

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Block 10 Ubi Crescent
Unit 02-70, Lobby D Ubi Techpark
Singapore 408564

Tel : +65 6227 1149
Fax : +65 6223 2924

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